Sawgrass Grand Hotel - Sunrise

ex. Holiday Inn And Suites Sawgrass Mills

3003 North University Drive, Sunrise, FL, United States, 33322show map
Check rooms and rates
Get Prices
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Highlights
Overview

Thanks to its perfect location Sawgrass Grand Hotel and Suites Sports Complex provides great lodging in Sunrise. Residing in a 6-story Italian building, the hotel was renovated in 2011.

The hotel is in a recreational area of Sunrise. The city center lies within 3 km from the venue.

There are shopping options, such as a mall and shopping outlets within easy reach of the property.

Executive airport is 15 minutes' drive away from Sawgrass Grand Hotel and Suites Sports Complex.

Rooms

Sawgrass Grand Hotel and Suites Sports Complex offers 291 non-smoking rooms with modern bathrooms featuring a hairdryer, toiletries and bath sheets. Some rooms have views of the terrace. All rooms at Sawgrass Grand Hotel and Suites Sports Complex feature carpet floors.

Eat & Drink

The restaurant is daily open for breakfast. International delicious dishes are offered in the authentic The Grand restaurant. The café bar serves coffee, cocktails and tea. Offering a selection of meals, Sunrise Cafe and Bash Wine Cafe and Catering are about 150 meters away.

A full breakfast is served and charges are applicable. 

Internet

Wireless internet is available in the entire hotel at USD 17 per day.

Guest Parking

Public parking is possible on site at USD 17 per day.

Year renovated:   2011.  Number of floors:   6.  Number of rooms:   291.

+ More- Less
Facilities
Paid Wi-Fi

USD 17 per day

Parking

USD 17 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Horseback riding
  • Tennis court
  • Golf course
  • Racquetball

Services

  • Shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Bank service
  • Hearing impaired services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Catering service

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Printers
  • Fax/Photocopying
  • Audiovisual equipment

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area

Spa & Leisure

  • Outdoor heated swimming pool
  • Private swimming pool
  • Indoor swimming pool
  • Casino
  • Spa centre
  • Massage

Room view

  • City view
  • Pool view

Room features

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Connecting rooms
  • Living room
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Washing machine
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Restaurants
  • City landmarks
Sunrise CafeSunrise Cafe400 ft3003 N University Dr
Bash Wine Cafe and CateringBash Wine Cafe and Catering1400 ft8067 West Oakland Park Boulevard
Uncle Lui's RestaurantUncle Lui's Restaurant1600 ft8318 W Oakland Park Blvd
Chuck E. Cheese'sChuck E. Cheese's1700 ft8099 W Oakland Park Blvd
Cuban Sandwiches ExpressCuban Sandwiches Express1700 ft3390 N University Dr
+ More- Less
Laser QuestLaser Quest4300 ft
Academy of Health and BeautyAcademy of Health and Beauty4300 ft
Westfield BrowardWestfield Broward3.0 mi8000 W Broward Blvd
Sawgrass MillsSawgrass Mills4.3 mi12801 West Sunrise Boulevard
BB&T CenterBB&T Center4.2 mi136th Street Off Panther Pkwy
BankAtlantic CenterBankAtlantic Center4.2 mi1 Panther Pkwy
Swap Shop Swap Shop 4.5 mi3291 W Sunrise Blvd
+ More- Less
Getting around
Airports
Executive (FXE)6.0 mi
+ More- Less
Reviews
7.0
Very goodBased on  66  reviews
  • 6.6
    Good

    it was ok for the price , but the extra resort charge was a stretch, this is no resort!

    there computers were very slow. long wait lines( in line for half hour) to check in . I would not stay again.

  • 8.2
    Fabulous

    Nice pool area.

    Everyone nowadays offers breakfast so that would have been nice.

  • 4.6
    Guest rating

    The comfortable bed, cleanliness and prompt taxi service

    Our Toilet did not work for the entire stay and we had to use the Public Toilet. We reported it several times and it was NEVER fixed. How disappointing. Yet we were charged their US$15 daily surcharge. We also requested assistance with luggage on departure and no one came. I also requested that a manager contacted us to discuss the problems we experienced and no one called our even sent an apology. Towels are too small for adults (unless they gave us children's towels???) The TV channels did not show well.

  • 7.8
    Fabulous

    Comfortable beds and the outdoor pool areas were very comfortable and relaxing.The shuttle to the mall was very convenient.

    Hearing the guests in the rooms next to our room everytime they used the bathrooms.Also while booking it stated that breakfast was included but at the hotel we were told otherwise.

  • 3.8
    Guest rating

    the bed and pillows were comfortable.

    the front desk had only one clerk during the weekend which made the waiting line too big. one of the elevator was broken which made getting into my room to long with it was a problem do that I was on business, and I need it quicker access to my room. the hallway smell really bad. the restaurant had only fast food, and not room service.

  • 9.6
    Exceptional

    Location is excellent

    Staff at the beginning wasn't friendly

  • 8.2
    Fabulous

    Room was not cleaned altho I was out from 8:30 am til 9:00 pm

  • 2.8
    Guest rating

    The area was nice and check in was speedy

    False fire alarm at 8am , elevator doesn't work & neither did key card to get back in the building while using the stairs . Staff need to be more helpful and detail as in how to get to rooms . The elevator the advised me to use wasn't even working

  • 5.4
    Guest rating

    The rooms were nice, large and clean.

    The staff was awful. They were misleading and deceptive and over charged my card twice, I had to demand a credit that I should have never been charged. They did not charge me the correct amount and I had to speak with the manager who was rude herself and would not let me speak in order to get it resolved and she still was to idiotic to get what $95 room charge + $50 hold + $16.66 resort fee added up to, it's certainly not $161.00 which was charged as well as an additional $95.00 .

  • 8.2
    Fabulous

    The room was quite cozy

    The receptionist wasn't friendly. He didn't seem to be interested in the customers needs. Also the curtains in the room should be double layered.

  • 4.6
    Guest rating

    The fact that they changed out our room quickly was a bonus for them, the only one.

    200 a night, It appeared to me that all food Not made onsite, yet the portions were VERY small, yet expensive! 14.95 for breakfast?? I don't think so if I'm not getting free Mimosas!!They overbooked a lot of guests that night as well

  • 6.2
    Good

    minutes away from dining and shopping

    when i checked in i felt discriminated against by a front desk supervisor. later that night i was in my room asleep and somebody open my room door. thank goodness i had on the night latch. tried calling the front desk and didn't get an answer until the third attempt.

  • 6.2
    Good

    I like the location of the hotel

    The shower head and faucets were rusted. The lamp tablet should've been in the dumpster.

  • 3.2
    Guest rating

    When we first walked up to the hotel entrance there was a large shirtless man sitting on a bench smoking right next to the door. After checking in (the front desk staff was pleasant and quick) we went up to our room. The hallway was dated and smelled musty. When we entered our "king suite" we walked into a small living room with ripped mismatched cushions on the couch and chair, the room smelled of cigarette smoke (we had been threatened with a $250 fine for smoking anywhere in the hotel upon check in!) and there were burn marks all over the carpet. When we asked for a supervisor to come to our room, a house keeper came and tried to explain that the hotel was being upgraded and that the next time we came it would be much better. When we went down to the front desk to ask to speak to a manager we waited for 5 minutes for someone to come out of the back room to talk to us. When Karla finally came out she said that she couldn't upgrade us as we were in a top tier room already, that she didn't have the authority to offer us a discount, and that our only options were to change rooms or that we could find other accommodations at another hotel (not likely on New Year's Eve!). We asked for another room (which the front desk clerk who checked us in had already done without Karla's instruction, as well as a couple of free drink and breakfast tickets). The replacement room was at least cleaner smelling. The mattress was cheap and uncomfortable and the toilet ran all night. We won't be giving the Sawgrass Grand another chance. This was not what I was expecting when I booked a $250 a night room!

  • 10.0
    Exceptional

    The bedroom was really nice and was very clean, the breakfast was good

    you cannot find this hotel on the GPS and there is no signs saying where this hotel is

+ More- Less
Highlights
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Executive (FXE)6.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room